Return and exchange policy
Welcome to our online store. Please read these Terms of Use carefully before making any purchases. By using this site, you agree to the following rules.
1. General provisions
This site is the property of Special Body (hereinafter referred to as the Store). We reserve the right to change or update information, prices, product photos, policies and other materials without prior notice.
2. Order
Placing an order on the site means the buyer's agreement with the prices, product description and delivery terms. The store reserves the right to reject the order in case of product unavailability, price error or other unforeseen circumstances.
3. Payment
Payment is made using the methods available on the checkout page. All payments are processed through secure payment services. After payment confirmation, you will receive a message to the specified email address or messenger.
4. Delivery
Delivery is carried out in Ukraine by Nova Poshta , as well as abroad (according to the selected method). Delivery times depend on the work of postal operators. The store is not responsible for delays caused by the carrier.
5. Returns and exchanges
At Special Body, we create products exclusively to order, taking into account the individual parameters and wishes of each client, so each item is unique.
In accordance with Article 9 of the Law of Ukraine "On Consumer Protection" and the Resolution of the Cabinet of Ministers of Ukraine No. 172 dated March 19, 1994, products made to order cannot be exchanged or returned. This is due to the fact that they are created specifically for you and cannot be re-sold.
6. Personal data
Your personal data is processed in accordance with our Privacy Policy . We use this data solely to process orders and improve the quality of service.
7. Contacts
For all questions, you can contact us at Mkd77712@gmail.com or on our Instagram/Telegram.